Operations Executive - Cycling & Marathon

Operations Executive - Cycling & Marathon

Destination Sport Experiences 

Adelaide, Australia - Remote position with local team meetings 

Welcome to Destination Sport Experiences, where our dedicated team supports athletes and spectators in the best cycling & running events across the world - Marathon Tours & Travel Australia & https://sportivebreaks.com/en-au/

Due to an exciting year of growth we are now looking for an Operations Executive- Cycling & Marathon to provide administrative support to our Sportive Breaks & Marathon Tours Australia operations. This role involves effective collaboration with our sales and operations managers to successfully run & deliver our extensive portfolio of marathon and cycling trips each year.

This is a varied, hands on role and on a typical day you will;

• Liaise with customers on operational related enquiries via phone & email 
• Collect, analyse and process customer event related data and using this to assist in creating operational plans
• Process customer entry information within different event organisers platforms
• Work with third party suppliers and operational staff to ensure they have the correct information to execute operations plans successfully
• Provide timely & accurate reports on status of event operations 
• Prepare event related customer literature and documentation
• Assist the customer service team with both pre and post-sale enquires and bespoke requests
• Assist with processing and tracking third party invoices through to payment with our internal finance team
• Assist with occasional contracting
• Assist with updating our various websites
• Assist with both domestic and international on the ground operations – (occasional weekends)

To be successful within this role, our ideal candidate will:

• Be highly organised with great attention to detail & accuracy 
• Have the ability to work independently
• Possess previous administrative and/ or data processing experience
• Possess excellent communication skills both written & verbal 
• Have strong analytical & problem solving skills 
• Have an excellent working understanding of Excel and Microsoft Office
• Have project management skills with the ability to prioritise workload